Privacy policy

Effective Date: February 10th, 2025.

Instabites values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose and protect the information you provide when you use our website ("Website") and services. By accessing or using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect various types of information to improve our services and provide a better customer experience. This may include:

1.1 Personal Information

When you make a purchase, create an account, or contact us, we may collect:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely through third-party payment processors)
  • Order history and preferences

1.2 Non-Personal Information

We automatically collect certain data when you visit our Website, such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and interaction details
  • Time spent on the Website
  • Referral sources 

1.3 Cookies and Tracking Technologies

We use cookies, pixel tags and similar tracking technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings. These help us:

  • Understand user behaviour and trends
  • Improve site functionality and load times
  • Provide personalized content and recommendations
  • Track the effectiveness of advertisements

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To process transactions, fulfil orders and provide customer support.
  • Account Management: To create and manage user accounts.
  • Personalization: To tailor our content, product recommendations and offers based on your interests.
  • Marketing & Communication: To send promotions, special offers, newsletters and updates (you can opt out anytime).
  • Security & Fraud Prevention: To detect, investigate and prevent fraud, abuse, or unauthorized transactions.
  • Website Improvement & Analytics: To analyse user behaviour and enhance our Website’s usability, performance and features.
  • Legal & Compliance: To comply with applicable laws, regulations and legal obligations.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following cases:

  • Service Providers: We work with trusted third parties (such as payment processors, logistics providers and analytics companies) to help us deliver our services efficiently.
  • Legal Compliance: If required by law, we may disclose information to comply with legal obligations, law enforcement requests, or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, restructuring, or asset sale, your information may be transferred to the new entity.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, loss, alteration, or misuse. Our security measures include:

  • Encryption of sensitive data during transmission
  • Secure payment processing through third-party providers
  • Access controls and authentication mechanisms
  • Regular security audits and vulnerability assessments

While we take reasonable precautions, no online platform can guarantee absolute security. We encourage you to use strong passwords and avoid sharing account credentials.

5. Your Rights & Choices

You have the following rights regarding your personal data:

  • Access & Correction: You can request to view, update, or correct your personal information.
  • Deletion: You can request deletion of your account and associated data (subject to legal and operational requirements).
  • Opt-Out of Marketing: You can unsubscribe from marketing emails by clicking the unsubscribe link in our emails.
  • Cookies Management: You can adjust your cookie settings through your browser or opt-out of tracking technologies.

To exercise these rights, please contact us.

6. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies before providing any personal information.

7. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes and enforce agreements. The retention period depends on the nature of the information and our legal obligations.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or technology. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy regularly.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Email: info@instabites.in
Phone: +91 89770 44329

Thank you for trusting Instabites! Your privacy matters to us.